Terms & Conditions

Effective Date: July 15, 2026

Welcome to Voltage Supply Direct (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://voltagesupplydirect.com (the “Website”), including any purchases of products or services made through our Website.

By accessing, browsing, creating an account, or placing an order on our Website, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Website.

1. Eligibility and Acceptable Use

By using this Website, you confirm that you:

  • Are the age of majority in your jurisdiction or have the consent of a parent or legal guardian.
  • Will use the Website only for lawful purposes.
  • Will comply with all applicable laws and regulations.
  • Will not disrupt or interfere with the Website’s security or operation.
  • Will not attempt to access restricted systems, servers, or customer accounts without authorization.

We reserve the right to suspend or terminate access to the Website if these Terms are violated.

2. Products and Product Information

We work diligently to provide accurate product descriptions, specifications, pricing, images, and compatibility details.

However:

  • Product photographs are for reference purposes only.
  • Actual colors and appearances may differ depending on your display settings.
  • Inventory availability may change without prior notice.
  • Manufacturers may update specifications or product features without notice.
  • We reserve the right to discontinue or modify products at any time.

Voltage Supply Direct does not guarantee that all Website content is completely free from errors or omissions.

3. Pricing and Product Availability

Unless otherwise indicated, all prices are displayed in the applicable currency shown during checkout.

We reserve the right to:

  • Modify prices without prior notice.
  • Correct pricing or typographical errors.
  • Cancel orders affected by pricing inaccuracies.
  • Limit quantities available for purchase.

If a pricing error impacts your order, we will contact you before processing your payment or shipment whenever possible.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Orders become accepted only after:

  • Payment authorization is successfully completed.
  • Product availability has been confirmed.
  • An order confirmation is issued or the order has been shipped.

We reserve the right to:

  • Decline or cancel any order.
  • Restrict purchase quantities.
  • Refuse transactions suspected of fraud.
  • Limit sales to certain customers or geographic regions where permitted by law.

If payment has already been collected for a cancelled order, an appropriate refund will be processed.

5. Payment

We accept approved payment methods displayed during checkout.

By providing payment information, you represent that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate.
  • Your payment details are current and valid.

Payments are securely processed through trusted third-party payment providers. Voltage Supply Direct does not retain complete payment card information.

6. Shipping and Delivery

Estimated delivery dates are provided for convenience and should not be considered guaranteed.

Shipping delays may occur due to:

  • Carrier delays
  • Customs processing
  • Severe weather
  • Public holidays
  • Supply chain interruptions
  • Circumstances beyond our reasonable control

Unless otherwise required by law, responsibility for products generally transfers once the shipment has been delivered to the shipping carrier.

Customers are responsible for providing accurate shipping information.

7. Returns, Refunds, and Exchanges

Our Return Policy governs all returns, refunds, and exchanges.

Unless otherwise specified, eligible returned products should generally be:

  • Unused
  • Uninstalled
  • In original packaging
  • Returned with all included accessories and documentation

Certain items may not be eligible for return, including:

  • Clearance merchandise
  • Custom-made or special-order items
  • Products marked as non-returnable

Returned items are subject to inspection before refunds or exchanges are approved.

8. Customer Accounts

If you create an account with us, you are responsible for:

  • Keeping your password confidential.
  • Restricting unauthorized access to your account.
  • Maintaining accurate account information.

You accept responsibility for all activities conducted through your account and should notify us immediately if you believe your account has been compromised.

9. Intellectual Property Rights

All Website content, including but not limited to:

  • Logos
  • Trademarks
  • Images
  • Graphics
  • Icons
  • Videos
  • Written content
  • Website layout
  • Software

is owned by or licensed to Voltage Supply Direct and is protected by applicable intellectual property laws.

No material from this Website may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written authorization.

10. Prohibited Conduct

When using our Website, you agree not to:

  • Violate applicable laws.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Collect customer information without permission.
  • Impersonate another individual or business.
  • Submit false or misleading information.
  • Participate in fraudulent or abusive activities.

Violation of these Terms may result in immediate suspension or permanent termination of Website access.

11. Third-Party Websites

Our Website may contain links to external websites operated by third parties.

These links are provided solely for your convenience.

Voltage Supply Direct is not responsible for the content, security, products, services, or privacy practices of any third-party website accessed through these links.

12. Disclaimer of Warranties

Our Website and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Voltage Supply Direct disclaims all express and implied warranties, including but not limited to warranties relating to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Continuous availability
  • Non-infringement

Nothing contained in these Terms limits any consumer rights that cannot legally be waived.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Voltage Supply Direct shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Loss of profits
  • Loss of income
  • Business interruption
  • Loss of data

arising from:

  • Use of the Website
  • Product purchases
  • Service interruptions
  • Shipping delays
  • Product availability

Our total liability for any claim relating to your purchase shall not exceed the amount paid for the applicable order.

14. Indemnification

You agree to indemnify, defend, and hold harmless Voltage Supply Direct, its officers, employees, affiliates, suppliers, and service providers against any claims, liabilities, damages, costs, or expenses arising from:

  • Your use of the Website.
  • Your breach of these Terms.
  • Your violation of any applicable law or the rights of another party.

15. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

16. Force Majeure

Voltage Supply Direct shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet or utility failures
  • Labor disputes
  • Supplier interruptions
  • Transportation delays
  • Pandemics
  • Acts of war or terrorism

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this page. Continued use of the Website following any revisions constitutes your acceptance of the updated Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any legal action relating to these Terms shall be brought before the appropriate courts located within the State of California, unless otherwise required by applicable law.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Voltage Supply Direct

Address:
4335 ELENA PL
QUARTZ HILL, CA 93536

Website: https://voltagesupplydirect.com

Email: info@voltagesupplydirect.com

Phone: (323) 963-2953