Privacy Policy

Effective Date: July 15, 2026

At Voltage Supply Direct (“we,” “our,” or “us”), protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit https://voltagesupplydirect.com, create an account, make a purchase, or otherwise interact with our website.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect several types of information to provide and improve our services.

Personal Information

When you create an account, place an order, subscribe to updates, or contact us, we may collect information including:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Company name (if applicable)

  • Purchase history

  • Account login credentials

  • Reviews, comments, or other information you voluntarily provide

Payment Information

All payments are securely processed through trusted third-party payment providers.

For your protection, Voltage Supply Direct does not retain complete credit card or debit card information on our servers.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website or source

  • Approximate geographic location

  • Website usage and performance data

You can visit many areas of our website without providing personal information.

How We Use Your Information

We use the information we collect to:

  • Process and complete customer orders

  • Securely process payments

  • Send order confirmations and shipping notifications

  • Respond to customer service requests

  • Create and manage user accounts

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional emails and newsletters where permitted

  • Detect fraud and protect against unauthorized activities

  • Comply with legal and regulatory requirements

  • Maintain the security and integrity of our systems

Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights and freedoms

Payment Security

Payments made through our website are handled by reputable third-party payment providers using industry-standard security technologies.

All payment transactions are protected with SSL (Secure Socket Layer) encryption during transmission.

Voltage Supply Direct does not store complete payment card information.

Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality and your browsing experience.

Cookies may be used to:

  • Remember shopping cart contents

  • Store your preferences

  • Keep your account logged in

  • Improve website functionality

  • Analyze visitor behavior

  • Measure marketing performance

  • Deliver relevant content and advertising

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Service Providers

We may share limited information with trusted third-party providers that assist us in operating our business, including:

  • Payment processing companies

  • Shipping and delivery providers

  • Website hosting services

  • Analytics providers

  • Email marketing platforms

  • Fraud detection and prevention services

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

We never sell, rent, or trade your personal information to third parties.

Marketing Communications

If you choose to receive promotional communications, we may send information about:

  • New products

  • Special promotions

  • Exclusive discounts

  • Limited-time offers

  • Company news and updates

You may opt out at any time by selecting the “Unsubscribe” link in our emails or by contacting us directly.

Website Analytics

We may use analytics tools to better understand how visitors interact with our website.

Analytics data may include:

  • Pages visited

  • Session length

  • Browser information

  • Device type

  • Operating system

  • Approximate location

  • Traffic sources

This information helps us improve our website, products, and customer experience.

Data Retention

We keep personal information only for as long as necessary to:

  • Complete transactions

  • Maintain customer accounts

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our policies and agreements

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

International Data Transfers

Depending on the location of our service providers or hosting infrastructure, your information may be transferred to or processed in countries outside your own.

Where required, we implement appropriate safeguards to ensure your information remains protected during such transfers.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we work diligently to secure your information, no online transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws in your jurisdiction, you may have the right to:

  • Access the personal information we maintain about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Receive a copy of your personal data

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we discover that such information has been collected, we will promptly remove it from our records.

Third-Party Website Links

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review the privacy policies of any website you visit.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or technological developments.

Any updates will be published on this page with a revised Effective Date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us:

Voltage Supply Direct

Address:
4335 ELENA PL
QUARTZ HILL, CA 93536

Website: https://voltagesupplydirect.com

Email: info@voltagesupplydirect.com

Phone: (323) 963-2953